Below you will find answers to the most common questions we get from customers. If you cannot find the answer you’re looking for, please do not hesitate to contact us.
Important Note: The "+" and "-" on the AAA adaptor relate to the polarity of the entire adaptor and they do not relate to the direction of the batteries which are placed inside
Place the AAA batteries correctly oriented inside the AAA adaptor. Make sure that the flat side of the battery ("-") is facing the spring inside the adaptor (see picture). One spring is located on the "+" side of the adaptor and two springs are located on the "-" side of the adaptor, so you have two batteries facing in one direction and the third battery facing in the opposite direction.
Then unscrew the cap at the top of the flashlight, where the switch is located and insert the adaptor (with the batteries inside it), into the flashlight, with the "+" side of the adaptor pointing inwards. Then simply close the battery cover tightly and you are ready to go.
You can install either a powerful 18650 rechargeable Lithium battery (Get a FREE High Capacity 18650 battery with our ZR1 Powerful lithium battery charger), or the super-high capacity 26650 rechargeable Lithium battery instead of the included AAA batteries. When using the Lithium batteries you will get the longest operating time out of your Brightex Flashlight. First unscrew the cap at the top of the flashlight, where the switch is located, and then depending on the type of battery you use do the following:
Your Brightex flashlight is designed to fit the high capacity 26650 rechargeable lithium battery, this unique feature will enable you to get the Ultra Bright 600 lumens out of your flashlight, while at the same giving you maximum battery life.
Be advised that there are many cheap low quality lithium batteries and charges sold on the market, (with or without flashlights). Since we believe our customers deserve only high quality products, we chose not to supply such batteries and charges with our flashlights, giving you the option to chose what fits you best.
For ease of use, your Brightex flashlight was designed to start in high light mode every time you turn it on (after it being off for more than 10 seconds.)
Your Brightex flashlight was designed to be ECO Friendly. It comes packed in a high quality paper box, eliminating the need to dispose of polluting plastic packaging. In addition this box can be used either for storing your flashlight or as a gift box for giving a flashlight to someone you care about.
By using the available rechargeable lithium battery options, you will no longer need to spend money on purchasing new AAA batteries or disposing of used AAA batteries.
In the unlikely event that you encounter a problem, rest assured that you are covered by our warranty and our customer support team will help you resolve the issue as soon as possible, to your fullest satisfaction.
Simply contact us through our contact page (either by phone or email) and one of our customer support representatives will get back to you as soon as possible.
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